Urgent Opening For IT Systems Engineer

About Zapier

_ We're humans who simply think computers should do more work. _

At Zapier , we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI . Our mission is to make automation work for everyone by delivering products that delight our customers . You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success , and as they grow, so will you.

We're looking for an experienced IT Systems Engineer to join our team. Zapier is on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.

This is an exciting role at Zapier in a growing team, and you will play a direct role in implementing and improving Zapier's IT infrastructure. We believe that a good IT experience is a perk, it keeps people productive and engaged rather than getting in the way. You will help to maintain a world-class Mac experience for our employees and streamline access management by implementing SSO applications and automating processes. You will help scale our IT infrastructure and processes to the next level as a service owner, and you will be crucial to its success as Zapier grows. This isn't an IT Helpdesk job, but assisting and providing great customer service for Zapier’s IT needs is part of the role.

You’re a skilled IT Systems Engineer. We’re looking for 3+ years of direct hands-on experience in the roll-out, maintenance, and support of an expanding IT infrastructure. Our fleet is all MacOS.

We’re a 100% remote team, and writing is our primary means of communication at Zapier.

You understand that building and maintaining trust across the organization is vital.

You’re creative and resourceful. You try as many angles as possible to implement simple and scalable IT solutions. You must have strong attention to detail and an eye for creating an amazing employee experience.

You’ll balance a variety of fast-moving projects, and pull the cord early when things go awry. As a part of a distributed team, you are trusted to work with minimal supervision.

Zapier is a fast-growing and remote-first company, so you'll likely get experience on many different projects across the organization. Your main responsibility will be managing our Okta instance, including implementing SSO applications, managing onboarding and offboarding and creating automation workflows with Okta Workflows & Zapier to improve the admin and end-user experience

Develop tools and processes to automate and optimize manual work, user account creation, and integrations with tools. Triage and support IT issues as they arise. Perform user account management as part of onboarding and offboarding.

Identify and implement improvements to our IT infrastructure.

Work with dozens of SaaS tools, such as Google Workspace, Jira, Slack, 1Password, Zoom, etc.

Work with the rest of the team to enhance our Mac experience.

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. the resume and CV fields are optional.

however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact View email address on app.swooped.co though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Compensation

₹Here’s how we define our compensation principles:

Zapier pays well among the technology sector.

Simple: Pay is well understood, and pay practices are built for scale.

A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.

For more information on Zapier’s Total Rewards please click here .