Telecaller - Term Insurance Sales

We are seeking dynamic and persuasive Telecallers to promote ICICI Prudential Life Insurance's term plans. The role involves engaging potential customers over the phone, understanding their insurance needs, and offering suitable term insurance solutions.

Responsibilities:

• Customer Engagement: Initiate outbound calls to potential clients to introduce and explain ICICI Prudential's term insurance products.
• Needs Assessment: Understand customer requirements and recommend appropriate insurance plans.
• Sales Conversion: Achieve monthly sales targets by converting leads into policyholders.
• Follow-Up: Maintain regular follow-ups with interested customers to ensure timely policy closures.
• Documentation: Accurately record customer interactions and update CRM systems.
• Feedback Collection: Gather customer feedback and share insights with the team for continuous improvement.

Requirements:

• Minimum: Higher Secondary Certificate (HSC).
• Preferred: Bachelor's degree in any discipline.
• Fresh graduates are welcome.
• Candidates with 6 months to 5 years of experience in BPO telesales, especially in insurance or financial services, will have an advantage.

Skills:

• Proficient in English communication.
• Strong, persuasive and negotiation skills.
• Basic computer literacy and familiarity with CRM tools.