Senior Digital Repair Specialist

Job Responsibilities Age Criteria - max 30 AGE 1. Shortlist, onboard and certify Partner/Technician 2. Ensure availability and manage upgrades or terminations 3. Conduct initial training, reskilling, upskilling, and periodic refresher programs 4. Deliver hands-on field training through OJTs 5. Track KPIs and performance metrics of partners and technicians 6. Take corrective actions based on evaluation outcomes 7. Guide and support issue resolution within TAT to ensure customer satisfaction 8. Conduct audits, inventory reconciliation and FTTx device inspections 9. Handle walk-in customer interactions, device repairs/swaps, CRM entries, and software upgrades 10. Train and support extended service points 11. Travel to touchpoints as per requirement 12. Handle complaint management, out-calling, and coaching Jio Associates as per need Skills and Competencies 1. Customer Focus 2. Communication skills 3. Problem Solving skills 4. Handset repair skills 5. Knowledge of spares operations 6. Knowledge of CRM Systems 7. Technical knowledge and field team management skills Regards Jagandeep singh 8810443058 More about this Senior Digital Repair Specialist job Reliance Jio is aggressively hiring for the job profile of Senior Digital Repair Specialist at Delhi-NCR in Mohan Estate locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect as a Senior Digital Repair Specialist in Reliance Jio in Delhi-NCR? Ans. You can expect a minimum salary of 23,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for Senior Digital Repair Specialist in Reliance Jio in Delhi-NCR? Ans. The candidate should have completed Diploma degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have No English Required skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 28-Nov-2025. For more details, download apna app and find Night Shift jobs in Delhi-NCR. Through apna, you can find jobs in 74 cities across India. Join NOW!