Operations Intern - 6 Months/PPO

November 20, 2025

About us: We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services. We do over INR 1000 crore+ GMV (sales) and are growing rapidly.<p style="margin-top:17.4pt;margin-right:-2.25pt;margin-bottom:0in;margin-left: -9.0pt;background:white;box-sizing: border-box;outline: 0px;font-variant-ligatures: normal; font-variant-caps: normal;orphans: 2;widows: 2; text-decoration-style: initial;text-decoration-color: initial; word-spacing:0px;">Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows. To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors! <p style="margin-top:17.4pt;margin-right:-2.25pt;margin-bottom:0in;margin-left: -9.0pt;background:white;box-sizing: border-box;outline: 0px;font-variant-ligatures: normal; font-variant-caps: normal;orphans: 2;widows: 2; text-decoration-style: initial;text-decoration-color: initial; word-spacing:0px;">Profile Overview:<div> Operations at TravClan is a key role that focuses on managing end to end booking operations across products while ensuring customer delight. Handling on ground operations, increasing GMV & processing bookings on time falls under few high priority activities undertaken in Operations.</div><span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Growth Prospects: <ul><li>Stipend - <strong style="box-sizing: border-box; outline: 0px;font-variant-ligatures: normal;font-variant-caps: normal; orphans: 2;widows: 2; text-decoration-style: initial;text-decoration-color: initial;word-spacing: 0px;">Your starting stipend will be INR 25000 for the first 3 months. After three months, based on your performance your stipend will gradually increase. The increase will happen as follows - </li></ul><table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="table-layout: fixed; font-size: 10pt; font-family: Arial; width: 100%; border-collapse: collapse; border: none;"><tbody><tr style="height:21px;"><td style="border-top:1px solid #000000;border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;font-weight:bold;text-align:center;">Month</td><td style="border-top:1px solid #000000;border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;font-weight:bold;text-align:center;">Stipend Amount (INR)</td></tr><tr style="height:21px;"><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">1</td><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">25000</td></tr><tr style="height:21px;"><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">2</td><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">25000</td></tr><tr style="height:21px;"><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">3</td><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">25000</td></tr><tr style="height:21px;"><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">4</td><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">30000</td></tr><tr style="height:21px;"><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">5</td><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">35000</td></tr><tr style="height:21px;"><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;border-left:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">6</td><td style="border-right:1px solid #000000;border-bottom:1px solid #000000;overflow:hidden;padding:2px 3px 2px 3px;vertical-align:bottom;text-align:center;">40000</td></tr></tbody></table> <ul><li>Certificate on completion of Internship. Letter of Recommendation or PPO on delivering exceptional results with CTC ranging between 5.4 to 7.5 LPA.</li><li>Perks: Informal dress code, Free snacks & beverages</li></ul><span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Whats on Offer: <ul><li>Work with a young & passionate team to excel and make an impact</li><li>Work directly with the founders</li><li>Fast Career Growth with fast appraisals and fast salary increase</li><li>Super passionate team with deep conviction which has stayed together during covid.</li><li>Very high ownership role in a fast paced environment</li><li>Great Culture -> No hierarchy / politics nonsense guaranteed!</li></ul> <span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our founding team: The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows:<ul><li>Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi.</li><li>Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.</li><li>Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.</li></ul> <span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Company Profile:<ul><li>You read the detailed company profile <a href="https://s3.ap-south-1.amazonaws.com/com.travclan.cms.production/appcms/_TravClan_Branding6th_june.pdf" rel="noreferrer" target="_blank">here.</a></li><li>To know more about us, have a look at a <a href="https://www.youtube.com/channel/UCRs0vxmwNQ80tu5rJx1u5YQ" rel="noreferrer">few videos on Youtube</a>!</li></ul><span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">What we are looking for:<span style="font-size:12pt;font-family:'Proxima Nova',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> R<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">oles & Responsibilities:<ul><li>Handling all bookings and business operations-related work</li><li>Closely working with the suppliers in ensuring timely revert on queries & smooth post-booking operations such as booking confirmations, sharing vouchers, etc.</li><li>Ensuring timely payments to suppliers and deliveries to customers.</li><li>Effectively managing feedback and escalations from customers and vendors.</li><li>Ensuring customer delight</li><li>Regular and timely completion of agent KYC</li></ul> <div><div>Check if you fit in the role-</div><div> </div>You Must-<ul><li>Be Customer-Centric</li><li>Enjoy speaking to clients on call</li><li>Have high ownership to complete your work</li><li>Be good at negotiating with suppliers</li></ul> You Can-<ul><li>Improve business acumen</li><li>Improve negotiation skills</li></ul> You Want to-<ul><li>Improve business acumen</li><li>Improve negotiation skills</li></ul><div> </div><div>This role is not ideal for someone who is-</div><ul><li>not comfortable with tight timelines/targets</li><li>not disciplined to sit and work</li><li>not good at resolving customer queries or escalations</li><li>not comfortable with long working hours i.e. 10 - 12 hours daily</li><li>not excited about working on Saturdays (6 days a week)</li></ul></div> <span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The Recruitment Process:<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <ol><li>Aptitude Test & Group Discussion: The first step of the recruitment process is a 50-minute basic aptitude test, followed by a 20-30 minute group discussion round on a separate date.</li><li>Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.</li><li>Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate.</li></ol> <span style="font-size:12pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Important Points: <ul style="margin-left: 24px;"><li>Office Location - Connaught Place (Work from office)</li><li>Work Timings - 9:30 till work gets over. You are considering joining a startup. Buidling anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!</li><li>Fast pace translates to fast growth and exciting responsibilities.<ul style="box-sizing: inherit; margin: 0px; padding: 0px; list-style-type: none;"><li style="box-sizing: inherit; margin-bottom: 0px; margin-left: 28px;">ESOPs - 30% of team members have ESOPs</li><li style="box-sizing: inherit; margin-bottom: 0px; margin-left: 28px;">Promotions - 40% of team members get promoted in 2 years</li><li style="box-sizing: inherit; margin-bottom: 0px; margin-left: 28px;">Aggressive hikes for top performers - with median hikes ~25%</li></ul></li></ul> <span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> <span style="font-size:15pt;font-family:Arial;color:#3d85c6;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Looking forward to having you on board with us!

Back to blog

DISCLAIMER