Customer Relation Associate

<strong>Key Responsibilities<br><br></strong><ul><li> Greet and assist guests courteously at the counter or sales area.</li><li> Explain various ticket types, packages, memberships, and offers.</li><li> Handle billing and cash transactions accurately.</li><li> Promote Playaza events, loyalty programs, and merchandise.</li><li> Maintain a clean and organized sales counter area.</li><li> Support customer queries and resolve minor complaints promptly.</li><li> Coordinate with the operations and customer relations teams to ensure smooth guest experience.</li><li> Meet daily and monthly sales targets set by management.</li><li> Prepare basic sales and collection reports.</li><li> Follow all company policies, safety, and service standards.<br><br></li></ul><strong>Skills Qualifications<br><br></strong><ul><li> Excellent communication and interpersonal skills.</li><li> Friendly, energetic, and customer-oriented personality.</li><li> Basic computer knowledge.</li><li> Minimum qualification: Plus Two / Graduate (preferred).<br><br></li></ul>This job is provided by Shine.com