Client & Tech Support - Internship

About the internship:

Selected intern's day-to-day responsibilities include:

1. Providing customer and technical support through various communication channels and platforms respectively.
2. Handling customer queries and resolving issues in a timely and efficient manner.
3. Assisting customers with product/service-related inquiries.
4. Documenting customer interactions and feedback to improve support services.
5. Coordinating with internal teams to ensure seamless resolution of customer concerns.
6. Supporting operational tasks related to customer service.
7. Maintaining a professional and customer-centric approach at all times.

Who can apply:

Only those candidates can apply who:

1. are available for the work from home job/internship
2. can start the work from home job/internship between 7th Oct'25 and 28th Nov'25
3. are available for duration of 2 months
4. have relevant skills and interests
5. * Women wanting to start/restart their career can also apply.

Stipend:

INR₹ 4,000 - 6,000 /month

Deadline:

2025-11-28 23:59:59

Other perks:

Certificate, Letter of recommendation, Flexible work hours

Skills required:

HTML, Time Management, Networking, Technical Support, Interpersonal skills, Google Suite (G Suite), Effective Communication and Document Management

Other Requirements:

1. Candidates with prior experience in the field of customer and team support.

2. Candidates pursuing or with a degree in BCA/ B.Tech or any other computer science-related field.

3. Candidates with a working laptop/desktop and stable internet connectivity.

About Company:

One of the major setbacks in our education sector is content. Every institution spends a huge amount of time, money, and manpower on making content that is accessible to those they want to. Trigrexam was launched in 2017 and found success during its education enhancement journey. Trigrexam is a company that focuses on 'content reusability' along with many features like integrated online exam software and a question plugin system on a single platform with optimized unique user domains for each user. It is harnessed by an efficient and striving team of people from IIT. The greatest feature of Trigrexam is that any valid user can create their content for now, and they control all the authority over their content and can sell it. Apart from that, Trigrexam is a reliable platform that allows you to conduct exams online and offline on a local network with any type of question, at great speed, with high security, and in a cost-effective way.

Additional information:

• Stipend Structure:

  Fixed pay: ₹ 3,500 - 4,000 /month

  Incentive pay: ₹ 500 - 2,000 /month