Call Centre Agent
We are looking for a Call Centre Agent to join our team at Bestconcern Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Key Responsibilities:
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
- It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Call Centre Agent job
Please go through the FAQs to get all answers related to the given Call Centre Agent job
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What is the eligibility criteria to apply for this Call Centre Agent job?
Ans: The candidate should be All Education levels and above with Freshers of experience -
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Delhi. -
How many working days are there for this Call Centre Agent job?
Ans: This Call Centre Agent job will have 6 working days. -
Are there any charges applicable while applying or joining this Call Centre Agent job?
Ans: No, there is no fee applicable for applying this Call Centre Agent job and during the employment with the company, i.e., Bestconcern Services Private Limited. -
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online. -
How many openings are there for this Call Centre Agent role?
Ans: There is an immediate opening of 99 Call Centre Agent at Bestconcern Services Private Limited -
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job. -
What are the timings of this Call Centre Agent job?
Ans: This Call Centre Agent job has Day Shift.
Candidates can call HR for more info.
