Branch Payment Ops Team Member-OPS-Branch Payment Ops

As a Branch Payment Ops Team Member, you will be responsible for the efficient and accurate processing of various payment transactions. This includes handling cash deposits, withdrawals, and transfers, as well as providing support for electronic payment systems. Your role is vital in maintaining the bank's reputation for reliable and secure payment services. Responsibilities: Process cash and check deposits, ensuring accuracy and timely posting. Handle customer inquiries and provide prompt resolutions to payment-related issues. Monitor and manage payment exceptions, taking necessary actions to mitigate risks. Assist in the reconciliation of payment accounts and ensure balance accuracy. Maintain a high level of security and confidentiality when handling sensitive payment information. Stay updated with payment regulations and industry best practices, implementing necessary changes. Collaborate with other departments to ensure seamless payment operations across the bank. Provide training and support to junior team members, fostering a culture of knowledge sharing. Conduct periodic audits to identify and address any payment processing inefficiencies.